HOW TO TAKE THE CUSTOM ORDER

1. Show me the style of hat or fascinator you like from my store and a photo of your outfit and any other details you’d like me to know
2. I will send you a photo of the materials we have selected to be used for your hat and tell you the fee you need to pay, then give you a special link to purchase it, once completed, before I ship you the hat, I will show you the custom hat. The hat can be picked up in Rockville, Maryland.
3. Please keep in mind that no two hats are exactly the same, minor differences may occur.

Standard Shipping

All hats will be sent from Rockville, MD, 20850, using FedEx Ground (1- 5 business days if the shipping box circumference is above 263 inches, length + width+ height) or USPS priority shipping service (1-3 Business Days the shipping box circumference is below 263 inches, length + width+ height)

How fast can you dispatch

I hope you can order the hat in advance, not too many hats in stock, at the same time both of us won't be in a hurry, and save the shipping fee

Overnight shipping and local pick up options

Overnight shipping service is available, please contact the seller first if you need this shipping service, let the seller check the shipping fee for you first, because the overnight shipping service is a little bit high! Pick up is available.

Postage to HI, AK

For the customers in HI, AK, the shipping fee is different. Before you take the order, please contact the seller first.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at contact@thekentuckyderbyhat.com

Other inquiries? Let's chat.

Use the online chat tool Monday to Friday 8:00am-5pm